Cruise Express Travel Update
We would like to thank you, our valued clients, for your ongoing calls and messages of support during these changed and challenging times.
As you know, the impact of the COVID-19 continues to develop across the globe and we continue to receive official updates from our many travel supplier partners and the Australian Government on a weekly basis.
How to contact us
We continue to proactively assist our clients to amend travel dates and other arrangements and assist with cancellations, rebooking, refund requests and securing future travel credits. Our Travel Specialists are here to assist you and we look forward to taking your calls via our toll free line – 1300 766 537. Alternatively, please feel free to email us at firstname.lastname@example.org and we will be in touch as soon as possible.
Whilst the majority of our team is working remotely for now, we want to reassure you that we are here to assist you in whatever ways we can. We are especially excited to be developing a range of new Australian based travel itineraries and many of our cruise line partners now have new cruise departures scheduled for the 2021/22 Summer season and beyond. We would be happy to share any of this information with you in more detail and our team are able to assist Monday to Friday (9am to 5pm) with your enquiries and booking requests.
Alternatively, as travel restrictions are easing across Australia and we’d be delighted to assist you with a variety of local cruising, heritage rail journeys, flight-seeing and other travel arrangements. For all enquiries, please contact us on 1300 766 537 or via email@example.com.
We appreciate your patience during this very busy time and encourage you to keep up to date via reputable sources such as these Australian Government department websites.
Cruise Line Coronavirus Statements
All major cruise lines are making regular amendments to their forward sailings based on the constantly evolving environment in each cruise region. Below are the current Temporary Suspension of Sailing dates given by the major cruise lines, because as situations do change on a regular basis we still advise to speak with your Cruise Express Travel Specialist.
The cruise lines below impacted by COVID 16 are an indication only and have been updated as of 18 June 2021 (unless otherwise indicated).
Cruise Lines International Association (CLIA Australia) • Coronavirus Update
APT Travel Group • Varies by region
Avalon Waterways • Paused to 31 August 2021
Carnival Cruises • Varies by region and ship, several have already recommenced
Coral Expeditions • Currently sailing around Australia – Sail Safe Protocol
Disney Cruises • Pause varies by ship, most paused between August and October 2021
Paul Gauguin • Paused worldwide to 21 August 2021
Seabourn • Vary by ship and region; most suspended to November 2021, Australia 21/22 season cancelled – Peace of Mind Booking
Viking Ocean Cruises • Varies by ship and region, have commenced in Bermuda – Peace of Mind Booking
Other Press Releases
We thank you for your ongoing support.
The Cruise Express team
Current bookings with Cruise Express
If your holiday is scheduled to depart in 2021, we are continually receiving updated guidelines from our travel suppliers regarding your options. If you choose to cancel before receiving these official options, standard cancellation penalties will apply. We therefore suggest you wait for official notification from Cruise Express closer to your departure time. With regard to your travel plans, please note we can offer advice however the final decision about travelling is yours. Please be assured that we will contact you should your cruise or other travel arrangements be impacted.