We had our Sea Princess cruise from Sydney to South America and back cut short in January when Andrew fell during a walk around Punta Arenas, fracturing his skull and cheek bone. He is recovering well now but can I say that the SureSave insurance that Cruise Express sells was excellent. SureSave phoned us regularly and organised for someone to take care of everything and accompany us home. Princess Cruises helped us a lot and courtesy of SureSave, we flew back to Sydney in first class. I want to thank Cruise Express for their assistance. We have booked over 12 cruises through them and they are always so helpful and reliable, saving us a lot of time and effort. We are looking forward to cruising to the UK next year with Cunard and cruising back with Sea Princess again. From our experience, it’s vital to have travel insurance from a reputable company every time you travel.