Terms and Conditions
for Travelations Pty Ltd t/a Cruise Express International
Azamara World Cruise 2029 – Sydney to Copenhagen
Travelations Pty Ltd t/a Cruise Express International (herein referred to as the Facilitator) is a member of the Australian Federation of Travel Agents (AFTA), an accredited member of the Australian Travel Accreditation Scheme (ATAS) and a member of the Cruise Lines International Association (CLIA). We are committed to the provision of excellent service and quality travel products.
PRICING & ITINERARIES – All prices are in Australian dollars and are based on operator prices and currency exchange rates correct at the time of publication. In the event that operators, service providers or currency fluctuations alter prices, the Facilitator reserves the right to correct any errors, inaccuracies or omissions and to change or update fares, fees and surcharges at any time, up to and including the day of departure, without prior notice.
The Facilitator will use all reasonable endeavours to provide the tour you have booked in accordance with the advertised itinerary. However, due to the nature of travel, it may not always be possible for the Facilitator to adhere strictly to the original itinerary. When circumstances beyond the control of the Facilitator occur, the Facilitator reserves the right to make alterations to the tour or itinerary accordingly, before or after the commencement of the tour. Any changes to the itinerary will be notified to you
- a) if prior to your tour departure date, by phone, email or post or
- b) If during your tour, personally by your Tour Manager
To the maximum extent permitted by law, you agree that the Facilitator is not liable to you for, and you release the Facilitator from, any cost, claim, loss, damage or expense whatsoever arising either directly or indirectly in connection with any alteration to your itinerary or substitution carried out in accordance with this clause. This includes without limitation any claim for distress, disappointment or loss of enjoyment arising from the alteration(s). This is also applicable to any personal expenses incurred by you including food, beverages and personal items or costs associated with any other travel arrangements affected by the changes, including any costs and expenses incurred by you for cancelling or changing those other arrangements or arising from a failure to meet a connection.
BOOKINGS – All bookings must be made directly with the Facilitator and are subject to availability of the appropriate services (eg. airline seats, cabins and hotel accommodation) at the time of booking.
2029 WORLD CRUISE TERMS AND CONDITIONS 139-NIGHT SYDNEY TO COPENHAGEN
2029 World Cruise Benefits are available for guests as stated on these Terms & Conditions on the full 139-night itinerary, departing March 1, 2029 , and concluding July 17, 2029, from Sydney to Copenhagen (hereinafter referred to as the “2029 World Cruise” or the “Offer”). Bookings must be created using the 2029 World Cruise promotion and will receive all standard inclusions, plus all special 2029 World Cruise amenities listed herein. When booked as the 2029 World Cruise, guests will be entitled to additional 2029 World Cruise Benefits offered as stated in the benefits section below. The 2029 World Cruise is only combinable with onboard booking savings, but not the standard onboard booking reduced deposits (see below). Bookings will not qualify for any other promotion or booking incentive, including, but not limited to, Back-to-Back Onboard Credit (“OBC”), Loyalty quarterly savings, National Account amenity or hosted programs, nets, travel agent, interline, employee, or Last-Minute Cruises. Offer is available for new individual bookings only that are made up to 6 months prior to the cruise. Offer and pricing are subject to availability and change without notice and may be withdrawn by SP Cruises OpCo Limited and SP Cruises Ireland Ltd. (collectively referred to as “Azamara”) at any time. No refunds will be provided in the event of early disembarkation or late embarkation, regardless of reason. Other terms and conditions may apply, please refer to the Azamara Cruise Ticket
Contract.
2029 WORLD CRUISE BENEFITS
ONBOARD CREDIT (OBC):
A $3,500 USD Onboard Credit (OBC) per stateroom will be provided to each full-cruise reservation. The OBC is redeemable on any purchase onboard except future cruise sales.
The OBC has no cash value, is not redeemable for cash, is not transferable, and will expire if not used by 10:00 p.m. on the last evening of the cruise.
SHORE EXCURSION CREDIT:
A $2,750 USD Shore Excursion Credit per stateroom will be provided to each full-cruise reservation. The credit is redeemable on any purchase of shore excursions. Exceptions cannot be made. The credit has no cash value, is not redeemable for cash, is not transferable, and will expire if not used by 10:00 p.m. on the last evening of the cruise.
UNLIMITED WI-FI FOR TWO DEVICES:
2029 World Cruise guests will receive unlimited Starlink Essential (Basic) Wi-Fi for two devices per stateroom (solos do receive two devices) for the duration of the World Cruise, in addition to any other standard Wi-Fi inclusions. Additional devices will be subject to the Wi-Fi packages offered onboard. For guests booked in Spa, Ocean or World Owner’s Suites, an upgrade to Premium Wi-Fi is included. Continent Suite guests will receive oneextra device to enjoy unlimited basic Wi-Fi.
PREMIUM BEVERAGE PACKAGE FOR TWO:
2029 World Cruise guests will receive a Premium Beverage Package for two guests per stateroom for the duration of the World Cruise. Additional guests will be subject to
beverage packages offered onboard.
AIRFARE CREDIT:
Two guests per stateroom will receive air credit based on the grid below. Each guest will receive one outbound and one return air credit. If a cabin has a third guest, no additional air credit is provided. Air credits are non-refundable and non-transferable. All gateways listed below are eligible, but transfers are only provided from Sydney Airport (SYD), and to Copenhagen Airport (CPH). Airfare and air taxes can be paid by air credit. Air credit is only available when booking air through Azamara. Any air booked independently will not receive additional credit. Azamara air credit applies only to flights booked to the embarkation city (Sydney) within 14 days of the cruise start date and booked from the debarkation city (Copenhagen) within 14 days of cruise completion. Air credit is not applicable to any penalties or fees. Air credit must be applied to booking no later than November 28, 2028. Penalties will apply once airfare is ticketed for changes or cancellations. When published airfare is selected, the full airfare cost will be in penalty at the time of booking. Flexible air ticketed prior to final payment due date incurs a $400/pp fee for cancellation. After the final payment due date, flexible airfare amount will be held in full penalty.
To Sydney from Australia/New Zealand: $1,500 per person
From Copenhagen to Australia/New Zealand” $6,600 per person
COMPLIMENTARY TRANSFERS:
Complimentary Transfers are available for guests booked on this World Cruise sailing from Sydney Airport (SYD) to the Azamara Cruises-specified hotel (complimentary stay). Transfers are available from this hotel to the ship on March 1, 2029. Transfers are available from the ship in Copenhagen on July 17, 2029 to either a guest’s booked hotel or Copenhagen Airport (CPH). All transfers are for guests booked on this World Cruise sailing only. Any additional transfers or deviations from the above are the responsibility of the World Cruise guest.
COMPLIMENTARY HOTEL STAY:
One complimentary room for one night pre-cruise hotel stay (per stateroom) in Sydney, booked on the full 139-night 2029 World Cruise. The complimentary hotel stay provided by Azamara Cruises includes hotel accommodation, taxes, and transportation from hotel to ship, but may not be substituted with another hotel. Any additional hotel stays or deviations from the above are the responsibility of the guest.
COMPLIMENTARY LAUNDRY:
Eligible World Cruise guests will receive unlimited daily wash and fold laundry service. One laundry bag of wash and fold per day per stateroom. This package excludes dry-cleaning. The daily laundry bag is not cumulative and cannot be carried over the following days.
LUGGAGE REIMBURSEMENT:
Eligible World Cruise guests will receive $500 luggage shipping reimbursement (per room) in the form of Onboard Credit (OBC), for the service provided by a third party, Ship&Play. This is limited only to the partner of Ship&Play. The credit is applied within the first three segments of the world cruise as an OBC and will show up on the onboard folio.
EXCLUSIVE WORLD CRUISE SPECIAL BENEFITS:
Gifts are included at the discretion of Azamara. World Cruise Exclusive Land Events are scheduled at the discretion of ship’s management based on itineraries and other activities.
ONBOARD MEDICAL CONSULTATION:
One single free-of-charge consultation at the onboard medical facility is provided to our guests to discuss health concerns, receive a preliminary assessment, and explore
potential treatment options. While the consultation is complimentary, it is limited to advice, diagnosis, or referrals, and does not cover the cost of medical treatments,
procedures, tests, or medications, which are charged separately. Specifically excluded from these free Medical Consultations are:
• Medications prescribed by the onboard doctor from the onboard pharmacy.
• Refills on prescriptions not prescribed by the onboard doctor.
• Costs associated with transferring a guest to a land-based facility for treatment.
• Emergency medical evacuation charges.
• Any medical costs incurred off the ship or by an outside provider.
All medical services are subject to availability and provided at the discretion of the onboard medical staff. Guests should always maintain their own travel insurance and
should check the policy wording for an understanding of the coverage of medical costs including emergencies and evacuations. Guests are encouraged to check their travel
insurance for coverage of medical costs, including emergencies and evacuations.
LOYALTY FIRST TO BOOK OFFER:
During the first 60 days of opening for sale (October 13, 2026 to December 13, 2026) the following loyalty discounts will apply:
• Adventurer: 6%
• Explorer: 7%
• Discover: 8%
• Discoverer Plus: 9%
• Discoverer Platinum: 12%
In addition, any full world cruise booking made onboard will receive a $1,400 OBC per person/$2,800OBC per stateroom (double occupancy) and is combinable with the $3500 WC OBC and the $2750 shore ex OBC per stateroom for a total combined OBC of up to $9,050 OBC per stateroom.
• New Guests: 7%
• Adventurer: 8%
• Explorer: 9%
• Discover: 10%
• Discoverer Plus: 11%
• Discoverer Platinum: 14%
Discounts are applied per stateroom to total Cruise Fare and are not combinable with other loyalty benefits. Guests must be members of the respective loyalty tier at the time of booking to qualify. Discounts do not apply to Government Taxes and Fees.
DEPOSIT AND CANCELLATION BOOKING POLICIES
DEPOSITS: Guests must submit deposit as per below to hold their cabin
1st Deposit $10,900 per person
(Interior, Oceanview, Veranda and Veranda Plus)
1st Deposit $21,800 per person
(Suite guests)
2nd Deposit $15,500 per cabin
due 10 March 2027
3rd Deposit $19,100 per cabin
due 25 October 2027
FINAL PAYMENT:
Due 180 days prior to departure on August 30, 2028.
ACCEPTANCE OF TERMS AND CONDITIONS: By submitting a deposit or making the final payment—whichever occurs first—the guest acknowledges and accepts the terms and conditions of the Cruise Ticket Contract, including the cancellation policy.
CANCELLATION:
Cancellation penalties are as follows
DAYS BEFORE FIRST DEPARTURE PENALTY
Date of booking to 180 days prior (August 30, 2028) $3,100 per person*
180-151 days to departure: 25%
150-121 days to departure: 50%
120-61 days to departure: 75%
60-0 days to departure: 100%**
DEPOSITS FOR BOOKINGS MADE ONBOARD:
There is a modified deposit schedule for the World Cruise 2029 for bookings Onboard. An initial deposit of $3,100 per person (Interior, Oceanview, Veranda and Veranda Plus) and $6,200 per person in a suite is due onboard, and then 14 days after booking the remaining balance of $7,800 per person (Interior, Oceanview, Veranda and Veranda Plus) and $15,500 per person in a suite is due to officially hold the booking.
Any additional policies applicable to onboard bookings, beyond those stated herein, will also apply to reservations for World Cruise 2029.
Onboard Deposit Schedule:
First Deposit: Time of Booking
Second Deposit: 14 Days after Booking
Third Deposit: Mar 13, 2027
Fourth Deposit: October 28, 2027
THIRD/ FOURTH GUEST PRICING:
Some cabins can hold three guests. Based on availability, third guests in a World Cruise cabin will be priced at $31,100 AUD per guest, plus taxes and fees. Third guests can attend all World Cruise events but receive no additional amenities. Availability for third guests is not guaranteed.
SINGLE SUPPLEMENT:
Solo Travelers booking will have a reduced 175% single supplement.
OUR PRICING AND SAVINGS POLICY:
All rates are per person, based on double occupancy, cruise only, and subject to availability. Rates may vary by ship, departure date, and stateroom category. All rates,
savings, offers, and itineraries are subject to change without notice. Savings offers may be withdrawn at any time. Fees, taxes, tolls, and other charges paid to governmental or quasi-governmental authorities as well as port expenses are not included and will be calculated per person. Such governmental or quasi-governmental charges may change without notice.
© 2026 Azamara. Ships Registered to The Republic of the Marshall Islands.
TRAVEL WARNINGS – The Australian Department of Foreign Affairs and Trade issues regular updates for overseas travel. Please refer to the DFAT website – www.smartraveller.gov.au for the most up-to-date travel advice. If you do not have website access please contact the Facilitator for a print out of the latest advice relating to your travel destination(s).
NOTICE OF RESPONSIBILITY – Travelations Pty Ltd t/a Cruise Express International (herein referred to as the Facilitator) is not itself a carrier or hotelier, nor does it own cruise ships, aircraft, hotels or coaches. The services that the Facilitator supplies consist of arranging and coordinating cruises, flights, accommodation, transfers and tours, making bookings and issuing documents to be redeemed by suppliers. The Facilitator exercises every care in the selection of reputable cruise lines, airlines, hotels and transfer and tour operators. However, it is important to note that all bookings with the Facilitator are subject to the terms, conditions and limitations of liability imposed by the shipping and cruise companies, airlines, hoteliers and transfer and tour operators whose services we utilize, some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage of baggage.
The Facilitator does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those shipping and cruise companies, airlines, hoteliers, coach operators or other persons providing services in connection with your travel arrangements pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over which the Facilitator has no direct and exclusive control.
The Facilitator does not accept responsibility in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond its control or which are not preventable by reasonable diligence on the part of the Facilitator, including but not limited to war, civil disturbance, fire, flood, unusually severe weather, acts of God, acts of Government or any other authorities, accidents to or failure of machinery or equipment or industrial action (whether or not involving our employees).
Please read all booking terms and conditions carefully.