Cruise Line Check In

Cruise Express

Australian owned and operated

Meet the Cruise Express team

We’re the dedicated and professional team at Cruise Express, where passion for travel meets years of industry expertise. Our people are the heart of everything we do – each member bringing a unique blend of experience, insight and enthusiasm to help you create unforgettable cruise holiday memories.

Whether you’re planning your first voyage or you’re a seasoned cruiser, our team is here to guide you every step of the way, offering personalised recommendations, insider knowledge and attentive service from start to finish.

At Cruise Express, we believe that travel is more than just reaching a destination – it’s about the journey, the memories, and the people who help make it all possible. Our team are not only professionals in their field, but also avid travellers themselves who understand the excitement and anticipation that comes with planning the perfect getaway.

With genuine care and an unwavering commitment to excellence, the Cruise Express team is proud to help you navigate the world by sea and land with confidence and ease.

Meg Hill

Managing Director

Joined Cruise Express – July 2001

Favourite thing to do onboard – drifting off to sleep with the balcony door open, listening to the ocean

Best travel experience – arriving in Antarctica (my 7th continent) for the first time. That first sight of icebergs, snow, penguins, whales and seals is unforgettable

Top of my bucket list – Iceland to explore its natural beauty, and meet the family of people my grandfather worked with when he was stationed there in WWII

Favourite ice cream flavour – Mint choc chip

Hardy Schneider

Director

Joined Cruise Express – November 2001

Favourite thing to do onboard – walking the Promenade deck

Best travel experience – meeting the gorillas in Uganda and Rwanda

Top of my bucket list – I love the Arctic and the Antarctic, pole to pole and anything in between

Favourite ice cream flavour – Hazelnut

Clive Heath

Director

Joined Cruise Express – 2012

Favourite thing to do onboard – watch the sea

Best travel experience – the inaugural sailing of Celebrity Edge in Europe; an extraordinary ship

Top of my bucket list – visiting villages along the Mekong River

Favourite ice cream flavour – Vindaloo (I don’t eat ice cream!)

Carla Di Mento

Operations Manager

Joined Cruise Express – November 2023 (and previously 2010 – 2014 )

Favourite thing to do onboard – trying out all the dining experiences and sail away with a cocktail in hand!

Best travel experience – a very long lunch at a tiny trattoria in Sicily, sensational!

Top of my bucket list – exploring all things historical in the UK

Favourite ice cream flavour – Strawberry

Tina Wheelock

Sales Manager

Joined Cruise Express –  June 2015

Favourite thing to do onboard – new experiences (entertainment/food/enrichment lectures/meeting new people)

Best travel experience – Azamara Mediterranean cruise from Barcelona to Venice  including the Az-amazing opera in Florence

Top of my bucket listAntarctica or the Inside Passage

Favourite ice cream flavour – Coffee

Noni Lawson

Travel Specialist

Joined Cruise Express – February 2017

Favourite thing to do onboard – dining at all the different restaurants. I love food!

Best travel experience – cruising to Antarctica. Waking the first morning and looking outside for the first time. Surreal and breathtaking!

Top of my bucket list – Norway & Finland to see the Northern Lights

Favourite ice cream flavour – Pralines ‘n Cream at Baskin-Robbins

Malcolm Leyland

Travel Specialist

Joined Cruise Express – October 2022 

Favourite thing to do onboard – explore all the little nooks and crannies of the ship

Best travel experience – hiking through the Zion Canyon National Park. I felt so small compared to everything around me and am yet to experience something that took my breath away like that

Top of my bucket list – I would love to do an expedition of the Arctic as well as the Drake Passage and Antarctica

Favourite ice cream flavour – Mint

Stephy Cole

Travel Specialist

Joined Cruise Express – March 2025 

Favourite thing to do onboard – read an enthralling book, ideally set in the location/country of my cruise itinerary

Best travel experience – our overnight stay in a Bedouin camp in the Wadi Rum desert during a Bunnik tour of Jordan; jumping off the back of the water platform (repeatedly), into the warm, crystal blue, idyllic waters of Tahiti whilst aboard a luxury Windstar motor yacht

Top of my bucket list – extensively explore Japan and Egypt, via both land and sea.

Favourite ice cream flavour – equal adoration for stracciatella and hazelnut

Grant Blake

Travel Specialist

Joined Cruise Express – November 2021 (and previously 2012 – 2020)

Favourite thing on board – relaxing on deck with a book and a drink

Best travel experience – Ponant Kimberley cruise

Top of my bucket list – Japan

Favourite ice cream flavour – Boysenberry

Pam Norseeda

Groups & Operations

Joined Cruise Express – February 2014

Favourite thing to do onboard – eating and drinking, relaxing by the pool, pampering myself with spa and massages and enjoying the evening shows

Best travel experience – visiting Europe (semi backpacking) for 6 weeks covering Italy, Switzerland, France Germany, Austria and Czech Republic

Top of my bucket list – to visit the pyramids, ride a camel and cruise the Nile

Favourite ice cream flavour – Salted caramel

Ben Semple

Group Operations - Rail

Joined Cruise Express – July 2022

Favourite thing to do onboard – I never say no to a good game of bingo, and you’ll always find me on the dance floor for an 80s night!

Best travel experience – In 2022 on our first Grand Southern Loop tour across NSW, Victoria and South Australia. Standing on the Mundi Mundi Plains lookout, watching the sun set over the vast outback was breathtaking.

Top of my bucket list –  I’d love to transit the Panama Canal. It would be a once-in-a-lifetime adventure

Favourite ice cream flavour – Vanilla. Simple, classic and always a winner!

Yula Geredov

Product Manager

Joined Cruise Express – December 2019 

Favourite thing to do onboard – enjoy the ocean or river views with a cocktail

Best travel experience  – exploring the very remote parts of New Zealand’s South Island – breathtaking!

Top of my bucket list  – foody tour of Italy and a multi-day hike in the Dolomites

Favourite ice cream flavour – Pistachio

Kathy Fossati

Marketing & Events

Joined Cruise Express – October 2017

Favourite thing to do onboard – after being on deck for sail away, my next favourite thing is a silent disco, I’ll be there all night!

Best travel experience – taking an unplanned detour to Baden-Baden in Germany (one of the places Elvis was stationed), then through the Swiss Alps and on to Strasbourg

Top of my bucket list – I’d love to explore Alaska and Canada to experience the wildlife, go hiking and eat lots of fresh seafood

Favourite ice cream flavour – Pistachio

Davina Hopper

Finance

Joined Cruise Express – August 2017

Favourite thing to do onboard – trivia

Best Travel experience – Lapland in December – snow, northern lights, huskies, reindeer and snow-karting

Top of my bucket list – Tahiti, Canada and Antarctica

Favourite ice cream flavour – Choc mint

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